How can we protect Gen Zers against misinformation?
In 2023, I was part of a team of researchers from Gemic & Google/Jigsaw who published a prizewinning article about the online (mis)information habits of young people.
We found that Gen Zers’ experiences with information are profoundly social. They are digesting information together with others – not just to learn what’s true, but to figure out who they are & what they believe, as part of a community.
Information literacy, the dominant paradigm in this field, often assumes that people are seeking truth as individuals. We challenged this view & offered a new framework called information sensibility – better able to capture the social & emotional dynamics of information-seeking, & a stronger foundation for protecting Gen Zers from fake news.
35 participants (13-24yos)
110+ interview hours
1 award (CHI Honorable Mention)
20 citations (Google Scholar)
Hassoun, A., I. Beacock, S. Consolvo, B. Goldberg, P. G. Kelley, & D. Russell, “Practicing Information Sensibility: How Gen Z Engages with Online Information,” in Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems (CHI ’23), April 23–28, 2023, Hamburg, Germany. 17pp. [link]